Great people, straight answers, no surprises, fantastic support before, during, and after the sale.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Barry at Grand Haven was very accommodating and responsive with emails, text, phone calls. And delivery as well!
What Skipperbud's Grand Haven customer liked about their boat purchase.
Adam Young was exceptional during the whole process. His service and helpfulness was exemplary.
What Skipperbud's Grand Haven customer liked about their boat purchase.
The staff was extremely friendly and communicated very well with us. Derek responded quickly with emails and phone messages and made it simple.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Working with Ryan Walker at the boat show was a great experience. He went back and forth on boats and options to find us the boat we wanted for the money we wanted to spend. .
What Skipperbud's Grand Haven customer liked about their boat purchase.
Low pressure. Adam was great to deal with and spent a lot of time with me when I wasn't really sure what I wanted. In the end a very fair deal was made on a boat that I believe will serve the needs of my family well.
What Skipperbud's Grand Haven customer liked about their boat purchase.
the salesman was very professional and returned calls and emails promptly. was great to work with. even took time on a Sunday to meet with us to view the vessel.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Capt Matt
What Skipperbud's Grand Haven customer liked about their boat purchase.
Derek Thompson, our sales person. He is knowledgeable, friendly and treats his customers well. He went the extra mile to get us in our boat
What Skipperbud's Grand Haven customer liked about their boat purchase.
Location
What Skipperbud's Grand Haven customer liked about their boat purchase.
Friendly staff
What Skipperbud's Grand Haven customer liked about their boat purchase.
Sales person
What Skipperbud's Grand Haven customer liked about their boat purchase.
Good communication, ease of the purchase process
What Skipperbud's Grand Haven customer liked about their boat purchase.
Very knowledgeable and easy to work with staff.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Tom McMahon Was excellent to work with.
What Skipperbud's Grand Haven customer liked about their boat purchase.
The best part of my experience was working with Derek. He was very thorough, attentive, and caring during the whole process. As a first time buyer I was green to everything. Derek made the experience a pleasurable one and legitimately cared about my experience and my purchase. Very knowledgeable about my specific vessel and was eager to help me become acclimated and comfortable. He was also available for me whenever I had a question, even night and weekends. Top notch customer service, well done!
What Skipperbud's Grand Haven customer liked about their boat purchase.
Friendly staff and the communication from the boat show to delivery was excellent
What Skipperbud's Grand Haven customer liked about their boat purchase.
Honest, knowledgeable, professional
What Skipperbud's Grand Haven customer liked about their boat purchase.
We liked how all the staff worked together. Tom, Toni and Rick did an amazing job keeping us informed through the whole process. Even the staff that was not part of our purchase were helpful in answering question.
What Skipperbud's Grand Haven customer liked about their boat purchase.
There attention and willingness to help in the introduction of this new vessel to me.
What Skipperbud's Grand Haven customer liked about their boat purchase.
I cannot say enough about the great service I received at SkipperBuds, Tom McMahon and Toni Lyon went out of their way to make sure I received my new Harris Pontoon Boat on time for the Holiday weekend. They even had a back up plan incase it did not arrive (which is what it looked like) to make sure I had a pontoon for Memorial Day weekend. This was a big surprise for my family and siblings, and Tom and Toni made it happen. Mr. Dion who delivered the pontoon was so nice and made sure I was ok with getting it from boat launch to my home. I am giving the team at SkipperBuds a 5 Star rating. It was one of the best surprises I have given my family, this will be one of best memories of Memorial Day Weekend of 2018!! Thank You so much for everyone involved in this purchase. Lee Elto
What Skipperbud's Grand Haven customer liked about their boat purchase.
The staff was energetic and attentive. Jeff was great to work with and helped me with many aspects of the deal (history, logistics, repairs, contacts). I also found peace of mind knowing that your company has multiple locations and a reputable brand that was upheld and exemplified during the sale.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Good people
What Skipperbud's Grand Haven customer liked about their boat purchase.
The sales person, Derek Thompson, worked hard to find the boat that I was looking for. He always returned calls and emails. I also appreciated Toni Lyons and all the time she put in.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Purchased the used boat from a ad on Boat trader . We worked with Berry Malott he was very helpful a made a deal that worked out well looking for spring to come soon
What Skipperbud's Grand Haven customer liked about their boat purchase.
The ease in which the process went from start to finish.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Capt. Derek Thompson was thorough and helpful throughout the process. We made the purchase in the fall and took delivery in the springs. I highly recommend him and appreciated his assistance
What Skipperbud's Grand Haven customer liked about their boat purchase.
Derek and Toni where great! Very helpful and hard working!
What Skipperbud's Grand Haven customer liked about their boat purchase.
Very professional, organized, and customer centered. Always felt like I was their most important customer.
What Skipperbud's Grand Haven customer liked about their boat purchase.
everybody - and I mean everybody - we met and worked with was friendly, professional, knowledgable, honest - I just knew I was in good hands A-Z
What Skipperbud's Grand Haven customer liked about their boat purchase.
Close to home and reasonable cost.
What Skipperbud's Grand Haven customer liked about their boat storage.
Derek was great to work with. Persistent not pushy. He listened and worked to find a boat that met our needs.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Very professional. Organized. Didn't feel high sales pressure. Honest. High integrity. No hassle delivery scheduling. We have 2 minor follow-up items, mounting table brackets and replacing Bimini bra, but I am sure those will be handled as well as everything else has been. Would (and have) highly recommend Skipper Buds to others.
What Skipperbud's Grand Haven customer liked about their boat purchase.
The sales staff and the business office
What Skipperbud's Grand Haven customer liked about their boat purchase.
Very friendly staff.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Willingness to help and make things right
What Skipperbud's Grand Haven customer liked about their boat purchase.
Very Satisfied
What Skipperbud's Grand Haven customer liked about their boat purchase.
jeff and tom did a good job, jeff is following through with the service dept to fix some minor issues before it is transported to erie pa.in early may.
What Skipperbud's Grand Haven customer liked about their boat purchase.
Sales process was excellent. Derek was prompt and informative. Mike was terrific with the closing process.
What Skipperbud's Grand Haven customer liked about their boat purchase.
BRETT MUMMY! Spectacular person, dependable, prompt, knowledgeable, and hard working. We have purchased over twenty boats over 45 years. This was the best boat purchasing experience ever. We will advocate for Skipperbuds in northern Michigan where we wish you had a dealership!
What Skipperbud's Grand Haven customer liked about their boat purchase.